30 jul
|
Segment (Twilio)
|
Madrid
30 jul
Segment (Twilio)
Madrid
We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability.
Schneider
Electric’s digital department leads the transformation by supporting internal teams and clients worldwide. As an AI Solution Engineer in the DCR AI Operations team, you will design, build and deploy AI solutions across low‑code and pro‑code delivery paths.
Responsibilities
Build and deliver AI solutions for DCR capabilities, including PoC to production deployment.
Design low‑code AI solutions using Microsoft Copilot Studio and other platforms for agentic use cases.
Build pro‑code AI solutions in Python with modern AI/ML frameworks for complex use cases.
Work directly with business stakeholders to define scope, validate outputs and iterate based on user feedback.
Own the end‑to‑end technical delivery of each use case, from prototype to go‑live.
Coordinate with AI Hub and Enterprise IT for environment management and adherence to architecture standards.
Ensure solutions pass Design, UAT and Certification Gateways before go‑live.
Embed quality and documentation into every build; document architecture decisions, connector configuration, prompt design and known limitations.
Build scalable solutions that can be reused across capabilities.
Contribute to DCR’s library of templates, reusable components and prompt patterns.
Share best practices, shortcuts and patterns with the DCR Low‑Code Makers community.
Help shape low‑code standards, best practices and governance guidelines.
Maintain Microsoft Copilot Studio certification and expand knowledge across the AI ecosystem.
Evaluate new pre‑built agents, connectors and capabilities as they become available.
Bring platform insights back to DCR AI Operations to improve delivery.
Qualifications
Hands‑on experience building solutions with low‑code AI platforms such as Microsoft Copilot Studio, Salesforce Agentforce, and Power Automate.
Hands‑on experience with Python and LLM APIs (Azure OpenAI, OpenAI, Anthropic, etc.) including prompt engineering at the code level.
Understanding of AI evaluation and guardrails: measuring output quality, detecting hallucinations, applying content filtering and responsible AI patterns.
Strong grasp of conversational AI concepts: agent design, intent handling, knowledge base management, escalation flows.
Ability to translate business problems into working solutions with minimal specification.
Comfortable managing multiple use cases simultaneously across different stakeholders and business contexts.
Fluent in English – written and spoken.
Microsoft Copilot Studio or Power Platform certification is desirable.
Experience with enterprise data connectors (SharePoint, Dynamics365, SAP, Salesforce).
Knowledge of LangGraph agentic framework and LLMOps/MLOps exposure via LangSmith.
Data engineering fundamentals: SQL, basic pipeline work (Databricks or Fabric).
Background in a commercial or customer‑facing function (Sales, Customer Support, Services).
Benefits
Versátil schedule with the freedom to adjust work hours.
Hybrid work plan allowing remote work from home.
Additional paid vacation days through the Holy Pack.
Floating Holidays to exchange days that better fit personal plans.
Sabbatical Pack for up to 2months of unpaid leave.
Global Family Leave Policy with paid conditions for family events.
Access to the Wellwo wellness platform for up to five people.
Wellhub gym and sports center network access.
On‑site medical services.
Career Hub AI‑driven professional development platform.
Stock ownership program allowing employees to become shareholders.
Recognition program with points redeemable for gift cards.
Life insurance.
Flexible remuneration options including health, meal, childcare, transportation vouchers and training.
Club Schneider discounts at stores, restaurants, travel agencies and external services.
Company‑subsidised volunteer programmes.
Equal Opportunity Employer
Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities in recruiting, hiring, training, transferring and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic.
Schneider Electric upholds the highest standards of ethics and compliance and believes that trust is a foundational value.
Our Trust
Charter serves as our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity across every aspect of our business. You can find more information about the Trust Charter here.
📌 AI Solution Engineer (Madrid)
🏢 Segment (Twilio)
📍 Madrid