Pinnacle Fund Services ("Pinnacle") is a privately‑owned company headquartered in Vancouver that provides high‑quality accounting and administrative services to hedge funds, private equity funds, and other investment vehicles in Canada, the United States and internationally. Pinnacle provides clients with responsive service and offers employees a dynamic workplace and career growth potential. To deliver services to our growing client base, Pinnacle is seeking candidates for an AML Specialist position to join our Team.

The primary focus of the AML Specialist will be to support Pinnacle's anti‑money laundering (AML), know‑your‑client (KYC), and regulatory compliance functions within the Investor Services team. This role is responsible for ensuring investor records remain accurate, complete, and compliant with applicable regulatory requirements across multiple jurisdictions, including the Cayman Islands, Bermuda, the United States, and Canada.

The successful candidate will work closely with internal teams and clients to support investor onboarding, remediation activities, and the ongoing maintenance of investor information, while also assisting with broader regulatory and tax reporting obligations.

Responsibilities

Perform remediation of historical AML/KYC files in accordance with the relevant regulatory requirements

Support onboarding processes by reviewing and validating investor documentation to ensure all AML/KYC requirements are complete, accurate, and fully satisfied prior to account opening

Perform risk assessment and classify investors in line with internal policies

Identify and escalate deficiencies, discrepancies, or potential risks in client documentation

Liaise with clients, investors, and internal stakeholders to obtain missing or outstanding documentation for subscriptions and onboarding

Maintain up‑to‑date investor records within internal systems following validation





Conduct periodic KYC reviews and refreshes for existing investors

Contribute to improving onboarding workflows and controls

Act as a point of contact for AML‑related queries from clients and internal stakeholders

Work closely with Fund Accounting, Compliance, and external service providers

Review tax forms from investors and update systems with annual reporting data

Prepare detailed FATCA/CRS packages for multiple funds in accordance with applicable regulatory requirements, where contracted

Accurately update internal systems with AML/KYC and tax‑related investor information

Ensure data integrity and consistency across systems and documentation

Review and process investor subscription and redemption activity in accordance with the fund's offering documents, including reviewing documents for completeness and accuracy and completing internal checklists

Validate updates to investor information and, when required, perform call‑backs

Respond to ad‑hoc reporting requests as required by clients

Communicate with investment managers, investors, external parties, and other stakeholders in accordance with internal policies

Perform other related duties as assigned by the manager

Qualifications & Experience

High level of English, both spoken and written (C1 and above)

2-5 years of AML/KYC experience within fund administration, asset management, or a related financial services environment

Undergraduate degree or equivalent experience





Progress toward the completion of an AML‑related certification such as ACAMS (e.g., CAMS)

Familiarity with AML/KYC regulations in jurisdictions such as the Cayman Islands, Bermuda, United States of America, or Canada

Experience working with investor onboarding and dealing with complex structures (trusts, corporates, partnerships)

Understanding of FATCA and CRS reporting requirements

Skills & Competencies

Strong attention to detail and ability to review complex documentation

Solid understanding of AML/KYC regulations and risk awareness

Effective communication skills, with the ability to liaise with clients and internal stakeholders

Strong organizational and time management skills, especially during peak reporting periods

Proficiency in Microsoft Office

Experience with fund administration platforms; familiarity with investor data or AML systems an asset

Bilingual (French/English) verbal and written communication skills are a plus

Location This role is based in our Valencia office and operates on a schedule aligned with Eastern Standard Time (EST) to support collaboration with our North American teams and clients. Candidates should be comfortable working adjusted hours to ensure real‑time communication, cross‑functional coordination, and seamless service delivery across regions.

Benefits

Extended Health Benefits

Competitive Compensation

Annual discretionary bonus

Educational Support

Work‑Life Balance

Exposure to all aspects of the business

Why Pinnacle Fund Services? We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified individuals, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected status. We believe a diverse workplace is essential for driving innovation and achieving success, and we strive to provide equal opportunities for all employees.

📌 Aml Specialist (Madrid)
🏢 Pinnacle Fund Services
📍 Madrid