30 jul
|
Rindus Technology
|
Madrid
30 jul
Rindus Technology
Madrid
rindus is seeking an experienced IT Service Desk Leader to own and optimize day-to-day support processes, incident management, and knowledge base, driving faster resolutions and reduced workload for technical teams.
You will mentor a diverse dispatchers and process specialists, operate in an international setting with Jira Service Management, Confluence, and ServiceNow, and enable self-service while maintaining high CSAT and SLA standards.
📌 Bilingual IT Service Lead (German/English) – Hybrid/Remote (Madrid)
🏢 Rindus Technology
📍 Madrid