Vonage is seeking a data-driven Business Data Analyst based in Spain to partner with Integral CS and Customer Support teams. The role focuses on designing, building, and managing dashboards to monitor team performance and provide actionable insights for frontline and leadership audiences.
You will leverage AI-driven reporting solutions, work with CRM/Support tools like Salesforce and Zendesk, and collaborate with Data Engineering to ensure data accuracy and a single source of truth.
📌 Business Data Analyst: CS & Support Insights (Hybrid) (Madrid)
🏢 Vonage
📍 Madrid