As a Business Process Partner/Administrative Pool Assistant, you will be part of a business support team working closely with the leadership team. Your mission is to improve business agility and operational efficiency, freeing up valuable time for strategic and commercial teams. Key Responsibilities

Executive and leadership support

Coordinate and manage leadership agendas, including meetings, travel planning, and other priority activities that support business focus and organizational effectiveness. Internal and external coordination:

Support interactions with key internal and external stakeholders to move strategic initiatives, cross‑functional projects, and commercial priorities forward; contribute to improving day‑to‑day working practices, making processes clearer, simpler, and more efficient. Commercial strategic support:

Provide direct support to key account teams, including preparing client briefings, managing data in the CRM system, and following up on executive actions as a member of the administrative pool. Process improvement and automation:

Identify repetitive or manual tasks across different areas and design and implement practical solutions to simplify, improve, and automate them—including the use of AI and digital tools. Compliance and governance:





Help ensure that administrative and operational processes are carried out in line with internal policies and standards across Finance, Human Resources, Communications & Events, and Business Integrity. Cross‑functional collaboration:

Work closely with colleagues in the support team to coordinate priorities, provide back‑up when needed, and ensure continuity and balanced workload across the organization. Qualifications

Experience

At least 5 years of relevant experience in one or more of the following areas:

Project management from planning through execution Executive support Team coordination Administrative or operational management in large corporate environments, ideally within matrix or network organizations Residence in Barcelona

Languages

Fluent written and spoken English and Spanish are essential. Digital mindset and technology skills:

Strong experience using cloud‑based productivity tools such as Microsoft 365 or Google Workspace, together with a proactive interest in Generative AI and digital innovation. Competencies:

Process improvement and simplification Digital fluency, including interest in AI tools Agile and project management knowledge Data accuracy and insight orientation Strategic thinking and business awareness Strong communication and stakeholder management Adaptability, resilience, and innovation mindset

Roche is an Equal Opportunity Employer.

📌 Business Process Partner/Administrative Support (Madrid)
🏢 Roche
📍 Madrid