Mission As Corporate Medical Patient Support Programs (PSP) Advisor – Rare Diseases, you will define, govern, and drive the framework for patient support programs across our rare disease portfolio. This role sits at the intersection of Medical Affairs, patient centricity, and healthcare system impact, ensuring that PSPs go beyond access to deliver measurable improvements in patient outcomes, experience, and adherence.

You will provide strategic guidance, integral frameworks, and governance, while enabling regions and affiliates to implement locally adapted, compliant, and high‑impact patient support solutions, co‑created with the healthcare ecosystem.

Responsibilities

Define the design of PSP aligned to improve the access and outcomes of patients

Establish global PSP framework, operating model, governance structures across countries

Demonstrate PSP value through clinical, humanistic and patient outcomes (where feasible)

Support evidence generation (RWE) linked to PSPs

Ensure compliance and adherence of global SOP

Act as single point of contact between with local teams dedicated to PSPs

Partner cross-functionally with Medical, Market Access, Commercial, Regulatory, Legal, Compliance, Digital teams

Drive digitalization of PSPs, including selection and implementation of tools for patient monitoring and engagement

Partner with Digital/Data teams to enable real-time tracking and analyticsEngage external stakeholders including patient organizations and healthcare professionals

Define a global PSP measurement framework, including standardized KPIs, data collection methodologies, and reporting cadence

Drive the implementation of global dashboards and performance tracking tools across markets

Generate insights from PSP data to inform Medical, Access and Commercial strategies

Ensure data quality,



consistency and comparability across countries whenever possible.

Build capabilities in markets around PSP design, measurement and data‑driven decision making

Upskill local teams on KPI tracking, data interpretation and performance optimization

Company Culture & Benefits

Make a positive impact in society

Participate in volunteering activities

Grow in a culture of trust, responsibility, and constructive feedback

Enjoy a flexible working model & collaborative office experience to enable innovation and teamworking

Make a real difference to the team and to yourself

Take advantage of opportunities for development & learning

Discover a range of benefits to support your physical, emotional and financial wellbeing

Customize your remuneration and benefit

Requirements You will rock at this company if you are a person with empathy, humility, curiosity and optimism.

Experience

8–10+ years in Medical Affairs or Patient Support Programs

Advanced degree in Life Sciences, Pharmacy, Medicine or related field.

Experience in rare diseases or specialty care

Global or regional role exposure

Experience building PSPs across markets

Skills

Strong understanding of PSP models and patient journey

Knowledge of compliance and regulatory frameworks

Ability to define KPIs and impact metrics

Familiarity with digital health solutions

Competencies

Strategic thinking

Cross-functional leadership

Influencing skills

Collaboration and co‑creation mindset

Languages Fluent English required; additional languages are a plus.

At Ferrer, we guarantee equal treatment and opportunities in recruitment, avoiding prejudices and stereotypes for any reason in the processes of access to the company, assessing only objective criteria such as professional and academic skills and work experience.

📌 Corporate Medical Patient Support Programs (PSP) Advisor (Madrid)
🏢 Ferrer
📍 Madrid