Main Activities

AHE Focal Point for Spares for Spanish Customers IPL Contracts

Manage customer orders for spares and AGEs (IPL)

Manage contract execution and report status to the Programs Department.

Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.

Coordinate with AH, AHD and external suppliers to ensure spares deliveries.

Coordinate with equipment suppliers to ensure IPL deliveries.

Coordinate with the Quality Department and the warehouse to expedite deliveries and optimize customer support.

Improve customer satisfaction on Spares services.

Analyze and manage spare parts order book.

Ensure transversal coordination with different departments to fulfil customer needs

Issue and update of Provisioning Plan

Report generation to allow customer monitoring

Analysis of existing problems (misalignment of data, discrepancies, etc)

Control of warehouse activity to ensure readiness of material to be delivered.

Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Competences

Customer Oriented

Team Management

Knowledge of Supply Chain

Knowledge of Business & Contract Management

Continuous Improvement methodologies

Capacity to welcome problems and put in place corrective actions.

Knowledge of aeronautics standards

Experience with Military Customers

Soft Skills

Ability to work in an international & multicultural environment

Ability to build working relationship across multiple disciplines

Autonomy and rigor to apply and follow standards





Capacity to anticipate risks and difficulties

Capacity to analyze, to propose solutions in a synthetic way

Good communication skills

Value creation oriented

Initiative and proactivity

Languages

Fluent in English & Spanish

French or German valuable

Profile

Degree/Master in Economics or Business Administration & Management

Customer & Material Support Experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Helicopters España, SA

Employment Type: Permanent

Experience Level: Professional

Job Family: Material Support & services

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster adaptable working arrangements to stimulate innovative thinking.

📌 Customer Logistics Manager IPLs Commercial Fleet (Madrid)
🏢 Airbus Helicopters
📍 Madrid