Job Title Customer Engineer (External Identities)

We’re Concentrix, an intelligent transformation partner focused on technology and intelligence. We empower the world’s best brands with advanced technology solutions, data insights, and deep industry expertise, helping companies simplify how they work, interact, and transact.

Our general team shapes new careers across 70+ countries and is recognized as a World’s Best Workplace and a top company for career growth and culture. Join us and be part of this journey toward greater opportunities and brighter futures.

Role Type Advisory – architecture, consulting, and support to help customers drive solutions and resolutions.

Skills Required

Active Directory & Microsoft Entra ID External Identity Management

Broad knowledge of Microsoft Entra ID products, including Microsoft Entra ID External Identities, Microsoft Entra B2C (custom policies), Microsoft Entra B2B, Microsoft Entra for Customers, Cross-Tenant Access Settings, Cross-Tenant Access Synchronization, and Microsoft Entra ID P1

Optional Skills

Microsoft Entra Connect, Active Directory Federation Services, Microsoft Identity Manager

Technical experience with hybrid infrastructures,



architecture designs, and technology management

8+ years of customer‑facing experience in systems architecture, administration, operations, software support, IT consulting, on‑premises and cloud support for enterprise or government customers, and advanced troubleshooting

Understanding of Microsoft’s Modern IT Architecture and Strategy

Track record in planning, deploying, operating, and optimizing cloud environments

Azure certifications (Azure Solutions Architect Expert, Azure Security Engineer Associate, Azure Administrator Associate, Azure Cybersecurity Administrator, Identity and Access Administrator)

Ability to work independently

Strong customer service, problem‑solving, communication, and executive‑level interpretation skills

Advanced Microsoft certifications preferred

BA/BS or higher in Information Technology or equivalent experience

Expert level knowledge of Microsoft enterprise software products

Demonstrated excellent customer service skills

Relevant Certifications SC-300 Identity and Access Administrator Associate

📌 Customer Engineer (External Identities) (Madrid)
🏢 Concentrix
📍 Madrid