This role serves as the AHE Focal Point for spares orders toward Customer and NHI and manages customer orders for spares and AGEs.

Responsibilities include contract piloting, reporting contract status to CSM, close customer contact to anticipate needs, coordination with various internal and external stakeholders, improving customer satisfaction on spares services, analyzing and managing spare parts order books, ensuring transversal coordination across departments, issuing and updating provisioning plans, generating reports for customer monitoring, analyzing existing problems, and controlling warehouse activity to ensure timely material readiness. Interventions and reception of spare parts with customers are executed according to calendar and budget forecast.

Competences

Customer Oriented

Team Management

Knowledge of Supply Chain

Knowledge of Business & Finance Management

Continuous Improvement methodologies

Capacity to welcome problems and put in place corrective actions

Knowledge of aeronautics standards

Soft Skills

Ability to work in an international & multicultural environment

Ability to build working relationship across multiple disciplines

Autonomy and rigor to apply and follow standards





Capacity to anticipate risks and difficulties

Capacity to analyze, to propose solutions in a synthetic way

Good communication skills

Value creation oriented

Initiative and proactivity

Languages

Fluent in English & Spanish

French or German valuable

Profile

Degree/Master in Economics or Management

Customer Oriented & Material Support Experience

Compliance This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Equal Opportunity Statement Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

📌 Customer Logistics Manager (Madrid)
🏢 Airbus
📍 Madrid