As part of our expansion across Europe, we're looking for a German speaking Customer Support Specialists to join our high performing, customer centric teams. If you're excited by SaaS, innovation, and the opportunity to make real impact in a scaling international environment, this could be your next move.

What you'll be doing

Guide new clients through onboarding and implementation journeys

Act as a trusted partner, ensuring customers get maximum value from the product

Deliver a high-quality customer experience across multiple touchpoints

Collaborate cross-functionally with Sales, Product, and Support teams

Identify opportunities to improve processes and client satisfaction

Build strong, long-lasting relationships with customers

These roles play a key part in ensuring successful adoption and a seamless customer experience from day one.

What we're looking for

Experience in customer-facing roles (Onboarding, Success, Support, or Account Management)





Strong communication and relationship-building skills A proactive, solution-oriented mindset

High attention to detail and ability to work autonomously

Confidence delivering training, guidance, or product support to clients

Language requirements

German

English

You'll thrive here if you

Enjoy working with customers and solving real-world problems

Are confident communicating across cultures and languages

Like working in a fast-paced, evolving environment

Take ownership and care about delivering excellent experiences

Are curious, adaptable, and always looking to improve

Why join?

Be part of a growing international team

Work in a collaborative, supportive environment

Gain exposure to multiple markets and cultures

Opportunities for development and progression

Hybrid working in Barcelona

📌 Customer Service Advisor (Home Working) Full Time Temporary (Madrid)
🏢 Momentum Global
📍 Madrid