About the role Provide efficient support for the customers, the Sales Department and the Finance Department, ensuring product availability and technical advice. Perform administrative tasks in accordance with the Company’s internal guidelines, while ensuring compliance processes.

What you’ll be doing

Answer all incoming phone calls, giving technical information and/or placing orders into the computer system to meet the customer’s expectations.

Respond to customer requests and resolve their issues by providing product and service information and acting as liaison between the customer and various departments.

Control stock and back‑orders, follow up on delivery, process returned items and ensure all processes meet company policies.

Set up new accounts, maintain records, and perform related administrative duties to ensure data accuracy.

What you’ll need

Native French speaker; another European language is a plus.

Secondary education.

At least 2 years of experience in a high‑end Customer Service role.

Experience working with operative systems.





Some knowledge of the medical device industry is a plus.

Strong customer service orientation.

General financial knowledge is a plus.

Proficiency in MS Office.

What we offer Working in a diverse and collaborative general team that embraces innovative curiosity, personal authenticity, accountability, and a growth mindset. Our culture empowers us to bring our whole selves to work each day, enabling us to serve customers, patients, and colleagues at our best.

Benefits

Competitive compensation package

Partially remote work option available

ZimVie is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, etc., are considered without regard to racial or ethnic origin, gender, religion or belief, disability, age or sexual identity.

📌 Customer Service Representative France (Temporary) M/F (Madrid)
🏢 Zimvie
📍 Madrid