Amazon UK Services Ltd in the United Kingdom is seeking a Customer Service Team Manager for the Delivery Station Liaison (DSL) team, responsible for about 20 associates across our last‑mile network. You will bridge Customer Service and Delivery Station operations to resolve escalations and drive same‑day delivery performance.
You’ll set team vision, coach individuals, foster an inclusive culture, coach to hit performance metrics, and lead cross‑functional improvements with ER, Operations, and
📌 Customer Service Team Manager – DSL Spain (Madrid)
🏢 Amazon
📍 Madrid