30 jul
|
Amenitiz
|
Madrid
Amenitiz is seeking an experienced Customer Success Team Lead to manage a Tier 3 team and drive measurable Net Revenue Retention. You will own strategy and execution for five specialists, transforming reactive churn fixes into proactive retention actions.
You will use health signals and data to forecast risk, coach the team, and partner with Sales, Care, Product, and Revenue Operations to ensure a seamless customer experience. Fluency in French and English is required.
📌 Customer Success Lead – Proactive Retention & NRR Growth (Madrid)
🏢 Amenitiz
📍 Madrid