Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Danish and English, you will:

Responsibilities

Review user-generated back‑office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies

Take prompt and appropriate action on information that violates guidelines or poses risks

Stay updated on internal policies to ensure accurate implementation

Identify and analyze patterns to proactively address potential risks

Qualifications

High attention to detail

Comfortable processing sensitive information

Strong ability to defend decisions and provide context with logical reasoning





Ability to identify patterns in behavior to enhance decision‑making

Strong organizational and time management skills to deal with shifting priorities and high volumes of work

Experience investigating fraud, spam, or other types of inappropriate information is an asset

Fluent in Danish

B2 or higher English language skill

Benefits

Fully paid training

Stable job and career development opportunities

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs

21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home

📌 Digital Trust and Safety Specialist with Danish and English - Relocation to Sofia, Bulgaria (Madrid)
🏢 TELUS Digital
📍 Madrid