As a Technical Customer Support Advisor, you will deliver top-tier technical assistance to our clients through phone and email. Your role will involve supporting B2B customers by resolving issues related to their e-commerce transactions on the platform. You will investigate and troubleshoot payment and account concerns, ensuring strong relationships with customers through prompt follow-up.

Your role You will provide exceptional support to customers by handling both technical and administrative queries via telephone, chat, and email. This will involve helping customers with the installation and setup of their terminals or online payment solutions, resolving any reported issues, and fostering strong customer relationships.

Your profile

Fluent in the requested language





Working proficiency in English

Experience in a call center environment

Excellent communication and interpersonal skills

Positive, adaptable mindset

Team-oriented with keen interest in technology

Service-oriented and skilled at managing conflicts constructively

Benefits

Paid training

Free Spanish lessons (once a week)

Unique, friendly, people-focused call centre with a fun vibe

Market-based salary + potential bonus

Perks: meal cards, transport cards, private insurance

Free fruit and coffee

Growth opportunities

Location Barcelona, Spain

📌 Dutch Technical Customer Support Advisor in Barcelona (Madrid)
🏢 BOROLEO
📍 Madrid