A integral technology company is looking for a Senior Customer Service Specialist in Barcelona. The role involves managing Email and Contact Centre campaigns across the EMEA region, ensuring alignment with commercial objectives. Candidates should be proficient in CRM tools, particularly Salesforce or Siebel, and possess strong analytical and communication skills. This position offers an opportunity to enhance customer engagement strategies within a collaborative team environment.
📌 EMEA CRM Campaign Lead — Email & Contact Center (Madrid)
🏢 Mphasis
📍 Madrid
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