30 jul
|
Financial Edge
|
Madrid
30 jul
Financial Edge
Madrid
About Boundless Life Boundless Life is redefining the way families live, work, and learn by empowering them to embrace a nomadic lifestyle that fosters deeper connections and personal growth. We provide family‑friendly accommodations, an innovative education system that travels with you, and vibrant communities of like‑minded individuals. Our mission is to create immersive “live abroad” experiences that balance professional commitments with enriching personal development.
The role We are seeking a hands‑on, dynamic individual to join our team as an Experience Curator/ Experience & Events Coordinator. This role is key to delivering an exceptional community experience, and it requires someone comfortable with a fast‑paced, entrepreneurial environment.
Your main responsibility will be to ensure a high NPS by facilitating meaningful connections and creating impactful experiences for our families, from day one. You will be part of a high‑energy, community‑driven team where flexibility, problem‑solving, and adaptability are crucial.
You will collaborate with the team to enhance the overall experience by:
Resolving community requests promptly via the ticketing tool
Ensuring everything is ready for families’ arrival, and taking a hands‑on approach during turnover weeks
Ensuring families have an outstanding experience at every touchpoint of their journey
Developing and maintaining relationships with families, understanding their needs, and engaging them in meaningful ways
Gathering feedback and identifying opportunities for improvement through direct interaction with families
Assisting new families in integrating into the community
Communicating upcoming activities to maximize participation
Managing content for the internal UGC channel to build the brand on social media
Ensuring seamless information flow across the team
Coordinating with the onboarding team to ensure smooth handovers during family arrivals
Participating in pre‑arrival webinars and orientation sessions
Booking services upon families’ requests
You Will Be Responsible For:
Planning and executing community‑building events and workshops, including give‑back programs
Establishing and managing an events calendar for each cohort, covering Events, Activities, and Experiences
Building win‑win partnerships with local vendors, exploring opportunities to earn referral commissions and discounts for our families
Developing and managing the service offering with partners, ensuring smooth organization and implementation
Creating and managing budgets for events and services, ensuring cost efficiency and optimal resource allocation
Monitoring event and service success, with key metrics such as event capacity or revenue, and NPS
Accounting & Administrative Tasks
Record and reconcile daily expenses and vendor invoices in alignment with company procedures.
Provide general support for location‑level financial documentation and reporting as needed.
Manage basic documentation, data entry, and filing to support day‑to‑day operational workflows.
Handle routine correspondence, scheduling, and internal communication tasks to ensure smooth administrative functioning, as needed, to support the local operation.
What’s in it for you The world is your oyster – immerse yourself in inspiring destinations while you work
Meaningful impact – create environments where children and families thrive together
Experience curation – design authentic cultural moments that become lifelong memories
Community building – foster deep bonds between integral families and enable childhood friendships across borders
Work‑life integration – structured schedules with time to explore and recharge
Family benefits - Enjoy discounted tuition for your children at our Boundless Schools
About you
Local presence: Must live in or close to Estepona to commute daily.
Minimum 2 years of experience in Guest Relations, Customer Experience, Hospitality, or Community Building roles.
Fluent in English and Spanish.
Minimum 1 year of experience in organizing or facilitating community‑building activities or events
Financial expertise to create and manage event budgets
Excellent interpersonal, communication, and decision‑making skills
Strong organizational skills to manage high volumes of customer requests and operational tasks
Experience managing third‑party vendors
Enjoy working in a fast‑paced, startup environment
Enthusiastic with a can‑do attitude, eager to engage with families and community members
Strong interpersonal, communication, and emotional intelligence skills.
Experienced in event hosting and community‑building activities.
Excited to build systems, not just operate them — enjoy messy, early‑stage environments.
Strong problem‑solving ability and calmness under pressure — you will face unexpected challenges.
Enthusiastic, proactive, and a “can‑do” attitude — ready to jump in wherever needed.
📌 Experience & Events Coordinator (Estepona,Spain) (Madrid)
🏢 Financial Edge
📍 Madrid