Donaldson is committed to solving the world’s most complex filtration challenges. We are hiring a Customer Service Representative with fluent English to be part of the Industrial Filtration Customer Service team located in Terrassa, Barcelona.

Key Responsibilities Process, monitor, and follow‑up customers' purchasing orders

Ensure effective service and administrative support for the assigned customers

Provide delivery commitment to customers and follow‑up on order activity, to alert customers and sales team in case of discrepancies

Manage invoice creation, corrections, and the return of the material activities

Receive and process customer inquiries on standard pricing, lead‑time, products, and availability, through an efficient and friendly communication with customers, to maintain excellent customer relationships

Coordinate internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer activities

Relevant Experience and Skills Minimum of 1 year of experience in customer service, administration, or logistics

Working knowledge of MS Office packages and Outlook





Knowledge of Export procedures, incoterms, payment terms and Oracle R12 are an asset

Fluent English. Turkish or Arabic are a plus

Flexibility, ability to multitask, to manage time and to adopt to changes

Pro‑active attitude, ability to take decisions when necessary, and to be a team player

What we offer you Temporary contract of 6months

Versátil work schedule (7:00–9:30 to 16:00–18:30)

Hybrid model (3 days of remote working per week)

Presential onboarding process for 2 months period

Shuttle bus from Plaza España (Barcelona city) to our office (Terrassa)

Attractive compensation package (including meal allowance & telework expenses)

Free coffee & fruit during office days

International work environment

We provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

📌 Export Customer Service (6-Month Contract) (Madrid)
🏢 JobFlurry
📍 Madrid