We are looking for an experienced and driven After Sales Market Manager – International Markets to join our After-Sales Department and lead the development, governance, and performance of After Sales operations across assigned international markets where EBRO will be launched.

In this role, you will act as the primary After Sales interface between EBRO HQ and its General Distributors, Importers, and National Sales Companies (NSCs), ensuring the successful deployment of EBRO After Sales standards, business models, and performance targets.
This position requires a strong international mindset, solid experience in OEM aftersales operations, and the ability to manage diverse market structures while driving customer satisfaction, profitability, and technical excellence.

Key Responsibilities:
? Market Single Point of Contact
Act as the central After Sales point of contact for assigned international markets, coordinating closely with General Distributors / NSCs and internal EBRO departments to ensure alignment and efficient execution of After Sales strategies.




? After Sales Business Development
Support and drive the After Sales business development roadmap across markets, identifying growth opportunities in parts, accessories, services, and value-added programs, while improving retention and lifetime customer value.
? Parts & Accessories Performance Management
Oversee and analyze parts and accessories performance at market level, including:
· Stock management policies
· Supply chain efficiency
· Forecast accuracy
· Market demand evolution Ensure Importers / NSCs have the appropriate tools, processes, and logistics structures to support vehicle parc growth and service demand.
? Warranty Performance & Cost Control
Monitor and manage warranty performance across international markets, ensuring:
· Compliance with EBRO warranty policies
· Efficient claim handling
· Cost control and prevention actions
· Continuous feedback loops to improve product quality and customer experienc

📌 After Sales Market Manager – International Markets (Barcelona)
🏢 EBRO
📍 Barcelona