Job Opportunity: Desktop Support Engineer at AVASO Technology
Location: Valencia, Spain
Employment Type: Casual Independent Contractor
Experience: 3+ years
Company Overview:
AVASO Technology is a general leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

How to Apply:
Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to [email protected] or [email protected]

BAND 2 JOB DESCRIPTION

Job Description
The Band 2 – Network Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.




The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have 3-4 years’ experience in Windows Desktop support.

Position Responsibilities and Functions
Provide first/second level contact and problem resolution for customer issues.
Work with Third Party Vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso

📌 Field Support Technician (España)
🏢 Avaso Technology Solutions
📍 España