30 jul
|
Atlas Copco
|
Madrid
30 jul
Atlas Copco
Madrid
Your Role Position: Field Service Technician for air compressors and related industrial equipment. The role involves on-site service, repairs, maintenance, overhaul, and customer engagement to ensure high service quality and customer satisfaction.
Required Skills
Proficient in hydraulic, pneumatic, and mechanical control systems
Experience with rotating equipment, pumps, motors, and gear assemblies
Hands‑on field experience in mechanical installations and repairs
Skilled in SCADA (Supervisory Control and Data Acquisition)
Proficient in instrumentation and control systems
Experience with VSD (Variable Speed Drives) and VFD (Variable Frequency Drives)
Relevant field experience
Mission To maximize customer satisfaction through service quality and capability, providing professional field service and consultancy, while promoting service products and ensuring effective operations of air compressors and related equipment.
On‑Site Responsibilities
Inform the person‑in‑charge upon arrival to avoid production interruptions.
Implement correct working methods, use proper tools, and observe all safety rules and regulations.
Collect local purchase parts from suppliers for service jobs.
Carry out daily jobs as assigned by the Supervisor/Manager.
Follow all instructions in the scope of work per service work order.
Test run and monitor serviced units, recording all readings to ensure satisfactory operation.
Write job reports or recommend follow‑up actions as needed.
Explain to the customer any required follow‑up or repair jobs.
Maintain cleanliness at the compressor room and surrounding area before leaving the customer’s premises.
Records, Maintenance and Feedback
Provide feedback to Supervisor/Manager on required follow‑up actions.
Give technical and quality feedback to the Technical Specialist based on customer feedback.
Record all time spent in the field, workshop, and other activities.
Timely and accurate feedback on work orders, weekly reports, and monthly reports.
Collaborate closely with Sales Team & Project Team to satisfy customers.
Ensure proper issuance of PPE and maintain vehicle and workshop cleanliness.
Maintain proper use and maintenance of all workshop equipment and measuring tools.
Other Responsibilities
Use of MAM (Mobile Asset Management Tool).
Work closely with Service Planners and Supervisors.
Objective to complete each job with first‑time fix.
Experience
Adaptable problem‑solver: flexible to meet customer demands, including occasional evening or weekend work.
Self‑driven entrepreneur: proactive, accountable, taking ownership of customer needs and driving solutions.
Field work experience: ability to work in a workshop repair environment with technical expertise.
Tech whiz: proficient in using technology to drive efficiency and productivity.
Mobile professional: valid driver’s license for travel to customer sites.
Efficient work management and customer relationship management skills.
Coaching and mentoring experience.
Product technical knowledge.
Education Requirements
Degree in BSEE/BSME/BSECE is a plus.
Computer proficiency.
Proficient in Microsoft applications such as Excel, Word, PowerPoint, Outlook.
Excellent communication and presentation skills (written and verbal).
Benefits and Perks Benefits Upon Hire
Group Corporate Travel Insurance
Group Life Insurance
Meal Allowance
Mobile Allowance/Mobile Plan
Online Training Programs
Personal Accident Insurance
Shuttle service/service vehicle
Birthday GC
Coffee Allowance
Company Events
HMO
International Training Programs
Bigger overtime payment
Bigger regular holiday payment
Wellness Program
Christmas GC
Benefits Upon Regularization
Christmas GC
Christmas Door Prize
Annual Salary Review
Medicine Allowance
Medicine Subsidy (70/30) – Group Hospitalization Plan
Gratuity Pay
Rice Allowance
Salary Loan
Uniform
Wedding Gift
Service Award
Retirement Plan
Bereavement Benefit
Bereavement Leave
Sick Leave
Prolong Sick Leave
Vacation Leave
Additional Anniversary Leave
Other Perks
Free medical exam A friendly, family‑like environment
Plenty of opportunity to grow and develop A culture known for respectful interaction, ethical behavior and integrity.
Access to General Job Opportunities As part of the Atlas Copco Group.
Uniting Curious Minds Behind every innovative solution there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
📌 Field Service Engineer (Madrid)
🏢 Atlas Copco
📍 Madrid