As Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers.

You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do

Perform pre-installations, installations, and maintenance activities for our equipment

Deliver technical training both internally and externally as required

Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation

Promote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction

Collaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets

Travel to customer sites within your assigned area, with occasional national or international travel for training and meetings

What you need to have:

Prior experience as a Field Service Engineer or Technical Service Engineer

Technical qualification or degree in Electrical, Electronics, Networking, or Mechanics





Strong interest in emerging tech and proactive continuous learning

Prior experience with software and a strong understanding of software logic is highly advantageous

Knowledge of Vision Cameras a plus

Ability to technically assess situations and issues, and proactively advise on solutions

Capable of prioritizing and managing multiple responsibilities effectively

Excellent interpersonal and communication skills

Fluency in Spanish and upper-intermediate level of English

What we offer

Health & Life Insurance

Flex Salary

Company car

Employee Assistance Program

Fringe benefits (Christmas, birth/adoption)

Recruitment Referral bonus

Growth Opportunities within an international environment

You’ll only be the right candidate if you are aligned to our values and culture:

Winning through customers

High ethical standards, openness and trust

Expectations for results

Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

All qualified applicants will receive consideration for employment without discrimination based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

📌 Field Service Engineer (Madrid)
🏢 Markem-Imaje
📍 Madrid