På

ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till Service Team Leader

Your Role and Responsibilities In this role you will be responsible for providing routine maintenance and on‑site or remote technical support. The position involves approximately 140 days of domestic and occasional international travel, as you will be providing hands‑on assistance at customer sites.

As a Field Service Technician, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service in Pulps and Paper Industries.

Work model

Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on‑site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)

Take on‑call service according to customer contracts, at least one complete week every 2 weeks. During the week of on‑call service, 24h total availability to go to customer on‑site to solve the incidences

Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines

Creating and maintaining strong relationships with customers,



appreciating their needs and providing specialist assistance and solutions

Coordinating and executing specialist projects through planning, meeting milestones and regular reviews

Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future

Identifying opportunities to develop new service applications, equipment and methods

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

Higher Education (Spanish CFGS/FP II) or University studies (Electric, Electronic or Automation)

More than two years of experience in jobs like: commissioning, maintenance, technical assistance, working as maintenance and/or field service technician for mechanical and electronic tasks. Previous experience in QCS systems will be valued

Sound knowledge of and hands‑on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sector

Knowledge of MS Office tools, any PLC programming language

Availability to work sporadic weekends and public holidays. Availability to travel to domestic and/or international sites

Proven leadership skills,



with a collaborative, solution‑focused approach and strong written and spoken communication skills

Fluent Spanish and English written and spoken

Valid Driver license in Spain and work permit in Spain

What’s in it for you? We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands‑on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

Benefits

Comprehensive Insurance Coverage : You’ll be covered by our collective insurance plans in Spain – life, accident, and travel assistance – so you can feel secure whether you're at work or on the road.

Lunch Allowance / Cantine : Enjoy subsidized meals or cantine access depending on your location.

Home Office Flexibility : Work from wherever suits you best thanks to our versátil remote work options.

Benefits Platform : Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal.

Employee Share Acquisition Plan : Want to invest in your future? Join our share acquisition plan and grow with the company.

Learning & Training : Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career.

Wellbeing Program : From mental health support to wellness activities, we’ve got your back—mind and body.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.

📌 Field Service Technician (Madrid)
🏢 Abb
📍 Madrid