Holded, a Barcelona-based SaaS company, seeks a Phone Support Specialist to assist users by phone, troubleshoot issues, and provide product guidance. You will document interactions, escalate when needed, and share insights with Product/Engineering.
Native
Spanish and fluent English required; SaaS support experience preferred.
In this role, you’ll engage customers, maintain satisfaction, and contribute to a thriving support team while working in a dynamic, tech-forward environment.
📌 Finance SaaS Support Specialist – Real-Time Help (Madrid)
🏢 Holded
📍 Madrid