Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the general air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

As Customer Project Manager, you will own end-to-end implementation projects that bring new airlines onto OCC Assistant Manager, SITA’s AI-powered Operations Control Center solution that helps airlines manage and recover from operational disruptions.





You will be accountable for taking each new airline from kick-off to go-live: connectivity, parametrization, configuration and fine-tuning, until OCC Assistant Manager solves disruptions the way the airline wants.

Reporting to the Head of Disruption Management Solutions (OCC Assistant Manager), you will be a part of the OCC Assistant Manager team responsible for implementing the product for new airline customers around the world.

Key Responsibilities

Own end-to-end implementation projects for new airline customers, from kick-off to go-live
Build and run the repeatable onboarding playbook across kick-off, connectivity, data integration milestones, configuration, airline evaluation, business case and go-live
Drive every phase of the implementation: VPN connectivity to the airline’s Ops Control and Crew Control systems, solution parametrization, OCC Assistant Manager configuration, internal fine-tuning, airline evaluation, business case and

📌 Customer Project Manager (Barcelona)
🏢 Sita
📍 Barcelona