Base pay range This range is provided by TP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Overview Are you an avid social media user with a keen eye for detail? We have an exciting opportunity for you! Join us to play a key role in ensuring a safe and positive experience for users on one of the most popular social media platforms.

Responsibilities

Review user-generated content to ensure compliance with guidelines

Monitor platforms for inappropriate or harmful material and take necessary actions

Collaborate with teams to improve moderation strategies and ensure a safe user environment

Requirements

C2 level of French and advanced English

Strong affinity for social media, goal-driven and proactive

Content moderation, customer service, or contact center experience is a plus

Mandatory: Completed studies (ESO/High School or higher)

Desirable Skills

Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality

Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals

Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums

Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions

Open Mindedness:



Considering and appreciating diverse perspectives and ideas, fostering collaboration

Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights

Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions

Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

38,5h/week contract (Monday to Sunday) with fixed working hours and 2 days off per week

Shifts: Morning (08:00-16:00) or Afternoon (16:00-00:00)

Health insurance discount and wellness programs

Modern office near Glories mall

Initial training and ongoing coaching

Diversity, Equity & Inclusion TP is home to a general family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Seniority level

Entry level

Employment type

Full-time

Job function

Industries

IT Services and IT Consulting

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📌 French speaking Content Moderator - Barcelona (Madrid)
🏢 TP
📍 Madrid