Mangopay is a wallet-based payment infrastructure built specifically for organisations with complex, multi-party fund flows. A pioneer in multi-party payments.

Our solution optimises fund flows on behalf of the organisations we work with using wallets as programmable, composable building blocks.

Mangopay’s regulated platform collects payments, secures transactions and holds funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service providers, sellers, and consumers.

Platforms and fintechs using Mangopay regain control and transparency over multi-party payment flows, generate additional revenue, and improve operational efficiency. They can stay compliant while innovating and scaling.

Job Description

In order to support the continuous growth of our company, we are recruiting for a temporary mission a Junior Client Onboarding in Madrid.

The successful candidate will join a motivated and committed team, responsible for the analysis and validation of KYC documents, with a dedicated focus on our customers.





By bringing their own experience, ideas and initiatives, the candidate will also support other team members and contribute to the reinforcement of the cohesiveness of the team.

What will you be responsible for?

As a member of the Mangopay’s Support & Services team, you will be responsible for:

Processing KYC documentation to onboard our client’s end users
Following and comply with internal procedures
Organizing, planning, and prioritizing workload, and completing other assigned special projects as needed
Provide customer assistance through e-mail (onboarding, technical troubleshooting, compliance matters, …)
Accurately documenting and updating records in required systems
Maintaining performance objectives such as Key Performance Indicators (SLA, response time, etc.)
Performing additional duties within the department as needed

What do we expect from you?

You have a good understanding of financial services a

📌 Junior Enduser Onboarding Specialist (Madrid)
🏢 MANGOPAY
📍 Madrid