Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a integral provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.
Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.
Role Description




The Customer Support Engineer will work within the Clinisys Customer Support environment reviewing and resolving incidents as logged by Clinisys customers within Service Level Agreement timescales as directed by the Support Manager to satisfy the customer and business requirements.
This is a permanent role comprising a five-day week from 08h00 till 18h00 with breaks for breakfast and lunch. Added with shifts to cover our 24/7 operations. This is an office job in Orihuela (Alicante), Spain, possibilities to work from home if required.

Responsibilities:
To understand, comply and develop with customer and Clinisys procedures, working practices and directives in a timely manner.
Contribute to the development of product software.
To understand the customers’ short and long term strategies, advise and assist with Clinisys products to facilitate these needs.
To partake in the service desk shifts as required.
To fully understand the

📌 Support Engineer (Orihuela)
🏢 Clinisys
📍 Orihuela