Company Description
We are a Bosch company, but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world.

We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units. So besides having external client, we also work for the Bosch Group itself, helping colleagues and divisions in other areas.

As part of the Bosch group, we operate in one of its four main business areas - the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.

Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here,



you will have the opportunity to work for a leading integral motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.

You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps.In this role, you will utilize your language skills in Danish and English, to provide outstanding customer service and support to Danish and English (UK) speaking customers.
- Provide information about products, resolve client queries, and explain company policies: As a customer service representative, you will be responsible for providing accurate and detailed information about the company's products, addressing any questions or concerns that customers may have, and explaining company policies in a clear and helpful manner.
- Serve as a brand ambassador and provid

📌 Danish, Customer Support Agent (Barcelona)
🏢 Bosch Group
📍 Barcelona