Junior German-Speaking Customer Support Representative (Madrid)

Junior German-Speaking Customer Support Representative (Madrid)

30 jul
|
Cross Border Talents
|
Madrid

30 jul

Cross Border Talents

Madrid

German-Speaking (B2 Level of Spanish) Customer Support Representative | Madrid & Valencia | Relocate Your Career in Spain ??

Are you a German speaker looking for your next international career opportunity in sunny Spain? We are currently hiring motivated and customer-oriented professionals to join a dynamic international team in Madrid and Valencia.

If you enjoy helping people, working in a multicultural environment, and building your career with a growing company, this opportunity could be perfect for you

✨ Position Details

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Full-Time

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On-Site Position

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Local candidates in Spain only

? Available Shifts

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Morning Shift: 07:00 – 16:00 → 8 openings

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Afternoon Shift: 14:00 – 24:00 → 7 openings

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Night Shift (Madrid only): 22:00 – 07:00 → 5 openings

? Your Daily Responsibilities

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Support German-speaking customers via phone, email, and chat

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Provide professional and friendly customer service

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Solve customer inquiries efficiently and accurately

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Maintain high customer satisfaction standards

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Document customer interactions and follow internal processes





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Collaborate with different departments to ensure the best customer experience

✅ What We Are Looking For

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Native or fluent German skills (C1/C2)
- B2 Level of Spanish

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Good level of English

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Customer-oriented mindset with strong communication skills

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Previous customer service experience is a plus

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Positive attitude and ability to work in a fast-paced environment

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Currently based in Spain

? Application Process

As part of the recruitment process, the client kindly requests:

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A short video in German (around 2 minutes) introducing yourself and explaining why you would like to join the company

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A handwritten introduction letter in German (approximately 175 words)

? What You Can Expect

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International and supportive work environment

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Career growth and development opportunities

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Modern office environment in Spain

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Multicultural team atmosphere

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Stable full-time employment

📌 Junior German-Speaking Customer Support Representative (Madrid)
🏢 Cross Border Talents
📍 Madrid

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