30 jul
|
CPM CX Centre
|
España
30 jul
CPM CX Centre
España
Customer Service Representative - Danish Speakers (Remote - Spain)
Join CPM International , a vibrant marketing services company with a integral presence in over 30 countries, as a Danish Customer Care representative We focus on customer service, sales, and technical support solutions for a diverse range of clients worldwide. Whether you're seeking full‑time or part‑time opportunities, you'll be part of a dynamic team that values belonging, commitment, communication, creativity, curiosity, diversity, and drive.
Our multilingual environment is tailor‑made for those who thrive on connecting with people and delivering exceptional customer experiences. If you're passionate about providing top‑notch support and eager to make a difference, we want to hear from you
Base pay range
Salary: €9,000-11,000 gross per year. Hours: 20-25 hours/week. Work schedule: Monday to Friday – different shift options. Start date: October 2025. Work model: Hybrid & remote possibilities. Holidays: 24 calendar days (pro‑rata). Training: 1-2 weeks of training from Monday to Friday, 9:00 am to 6:00 pm.
Office location: Barcelona (La Sagrera).
Tasks
- Customer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently.
- Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.
- Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media.
- Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions.
- Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships.
Requirements
- Excellent Communication: Fluent in Danish with exceptional grammar and spelling.
- Strong English Proficiency: Fluency in both written and spoken English.
- Custome
📌 Customer Service Representative (España)
🏢 CPM CX Centre
📍 España