Head of Customer Retention & Loyalty (Madrid)

Head of Customer Retention & Loyalty (Madrid)

30 jul
|
Verisure
|
Madrid

30 jul

Verisure

Madrid

Verisure is seeking a senior Customer Value Manager in Madrid to lead retention and loyalty initiatives for the LatAm team, focusing on maximizing Customer Lifetime Value and reducing churn. The role demands a data-driven, customer-centric approach, collaborating with Operations, Customer Care, Marketing and Analytics to drive scalable programs.

The candidate should have extensive experience in recurring revenue models, strong analytical skills, and fluency in English and Spanish; Portuguese is

📌 Head of Customer Retention & Loyalty (Madrid)
🏢 Verisure
📍 Madrid

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