Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.

At Grand Hyatt Barcelona, one of the city’s newest and most prestigious luxury hotels, we are looking for a highly organised, proactive

HR Administrator with a strong commitment to employee care to join our Human Resources team.

In this role, you will provide essential administrative support across employee records, onboarding logistics, employee requests, documentation, and day‑to‑day HR office coordination. You will play a key part in ensuring that employees, managers, candidates, and visitors receive a professional, caring, and efficient HR service.

This position is offered under a permanent contract. If you are passionate about people, administration, accuracy, confidentiality, and creating a positive employee experience, this is an excellent opportunity to grow your career within a world‑class hospitality brand.

About the Role

As an HR Administrator, you will support the smooth running of the Human Resources department by coordinating administrative processes, maintaining accurate records, and helping employees with simple HR queries and documentation needs.

You will contribute to a welcoming and professional HR environment, supporting monthly onboarding preparation, employee lifecycle administration, internal communications, trackers, files, and practical logistics for HR activities.

This is an administrative and employee‑facing role where confidentiality, attention to detail and empathy are essential.

Key Responsibilities

Support daily HR administration, employee requests, and documentation processes with accuracy and confidentiality

Coordinate onboarding readiness before day one, including documentation follow‑up and basic practical arrangements where applicable

Support employee lifecycle administration, including personal data changes, certificates, letters, forms, records,



and filing

Act as a first point of contact for simple employee HR queries, resolving them directly or escalating them to the right HR colleague

Support recruitment, onboarding, training, culture, or payroll processes with administrative tasks as assigned

Maintain an organised HR office environment and ensure employee‑facing information is clear and up to date

Prepare and update lists, trackers, communications, meeting materials, and practical logistics for HR activities

Provide courteous, helpful, and caring service to employees, managers, candidates, and visitors to the HR office

Follow up on employee questions until they are resolved or correctly escalated

Maintain accurate employee files, request logs, documentation records, SharePoint folders, HR systems, or local trackers where applicable

Support a positive first impression of HR through reliable onboarding support, professionalism, and employee care

Communicate clearly with employees and managers about HR processes, required documents, next steps, and expected timelines

Protect employee, candidate, and hotel information by maintaining confidentiality at all times

Follow hotel, company, and local policies and procedures, including those related to health and safety, security, data protection, and internal administration

Qualifications

Previous experience in HR administration, hospitality, or a similar support role

Strong organisational skills and high attention to detail

Excellent communication skills in Spanish and English, both spoken and written





Ability to handle confidential information with discretion and professionalism

Service‑oriented mindset with a caring, respectful, and helpful approach

Ability to manage multiple tasks, follow up on requests, and meet deadlines

Proactive, reliable, and solution‑oriented attitude

Good knowledge of Microsoft Office tools;

experience with HR systems, SharePoint, or digital trackers is a plus

Ability to work collaboratively with colleagues, managers, candidates, and external partners

Interest in Human Resources and employee experience within a luxury hospitality environment

Positive, professional, and flexible attitude in a dynamic hotel environment

What You Will Love About Us

Special rates at Hyatt hotels for you, your family, and friends from day one

Discounts at the hotel’s restaurants and bars

Employee cafeteria with healthy and balanced daily menus

Free access to a well‑being and mental health support platform

Ongoing training and professional development opportunities within the general Hyatt group An international, dynamic, and people‑oriented work environment The opportunity to be part of a close, professional, and committed Human Resources team focused on the employee experience

And more!

Be Part of Something GRAND

With more than 1,150 hotels in over 70 countries, Hyatt is globally recognized as a Great Place to Work.

Our Human

Resources team plays a vital role in caring for our colleagues, supporting managers, and creating a positive employee experience from the very first day.

Join Grand Hyatt Barcelona and become part of a GRAND team where care, professionalism, and people are at the heart of everything we do.

Hyatt is an equal opportunity employer committed to fostering an inclusive environment for people of all backgrounds and experiences.

Our values — Empathy, Integrity, Respect, Inclusion, Innovation, and Well‑being — guide everything we do and define how we work together every day.

📌 HR Administrator (Madrid)
🏢 Hyatt Hotels
📍 Madrid