Location

Barcelona, Spain Hybrid

Join our general team in Barcelona and represent one of the world's most trusted brands in the travel and leisure industry. We are looking for an Icelandic-speaking Customer Service Representative to deliver premium assistance to users, resolving inquiries and providing world-class support.

Key Responsibilities

Manage incoming queries from Icelandic-speaking customers via digital channels and telephone.

Resolve booking discrepancies, guide users through platform features, and process account updates.

Document customer interactions accurately within the CRM system.

Collaborate with internal teams to ...

Requirements

Professional or native fluency in

Icelandic , complemented by working proficiency in English.





Strong communication skills with an empathetic and patient approach to customer needs.

Good computer literacy and adaptability to new software platforms.

Eligibility to legally work in Spain.

What We Offer

Attractive base salary accompanied by performance incentives.

Relocation package including flight coverage and temporary accommodation.

Career growth opportunities within a major multinational framework.

Modern office space with a vibrant community of international colleagues.

📌 Icelandic Speaking Customer Service Representative (Madrid)
🏢 The lemon Consulting
📍 Madrid