We build the next-generation platform for parking guidance and curb management- combining AI, IoT sensing, and cloud software to reduce emissions by cutting circling traffic, improve the driver experience, and maximize the value of parking assets. ¿Our current brands in the market are ParkHelp and Cleverciti, and we have an ambitious M&A; roadmap by which we plan to expand our market presence further. Tarragona (Spain) - office-based with flexibility for occasional remote work Scope: Global - internal IT for all end users, workstations, and mobile devices across the group Reporting line: dotted line to VP Engineering Languages: Fluent English (C1+), written and spoken, is our only language requirement. Spanish is preferred but not required; German or Portuguese could also be beneficial (we are a global group) Role summary This is a hands-on, high-ownership role: you will be the sole in-house IT owner for the entire group, responsible for internal IT across all our locations and remote employees worldwide.

You will own our internal cloud services (such as Microsoft 365 and Google Workspace), our portfolio of internally-used SaaS tools, identity and access management, our endpoint fleet, and our internal IT security and compliance posture- working with external providers where it makes sense, and automating wherever possible. Our production cloud - the platform we build, sell, and operate for customers - and the internally-used tools that are part of that platform are owned by Engineering, and are not part of this role. Everything internal-facing - the hardware, software,



and services our employees use to do their work - is yours.

Your mission is to give every employee a great IT experience: effective, modern tools that scale their impact, while keeping the company secure and compliant without making everyday work painful. We expect you to use automation, scripting, and AI tools to accelerate your work-not as a novelty, but as a core part of how you operate, so that one person can run IT for a growing general group. Own and administer our cloud productivity platforms (Microsoft 365 and Google Workspace) and the group-wide SaaS portfolio: procurement, licensing, inventory, access reviews, renewals, and cost optimization.

Manage workstation and mobile device provisioning, maintenance, auditing, and security globally via modern MDM - covering Windows, macOS, Linux, iOS, and Android.

Own the office IT infrastructure: internet connectivity, Wi‐Fi, networking, and printers across our physical offices (4 today, and growing), plus mobile phone plans for employees.

Own the internal IT security posture: endpoint protection, patching, encryption, phishing defenses, backup, and security awareness.



Drive and evidence compliance with SOC 2 and ISO 27001 for internal IT controls (product/platform controls are owned by Engineering); Provide responsive, high-quality IT support to employees across time zones, with self-service and documentation that reduce ticket volume. Automate repetitive IT work (scripting, workflow tools, integrations between our systems) wherever possible.

Manage external IT vendors and service providers. Support IT integration of newly acquired companies as our M&A; roadmap progresses. 5+ years in internal IT / IT operations, including experience owning IT (not just executing tickets) in a multi-site or international environment. ~ Hands-on administration of Microsoft 365 or Google Workspace at the tenant level. ~ Experience managing endpoint fleets with MDM in a heterogeneous environment (we have Windows, macOS, Linux, iOS, and Android). ~ Working knowledge of SOC 2 and/or ISO 27001 controls, and experience with audit evidence collection. ~ PowerShell, Bash, Python, or low-code workflow tools). ~ experience working with global teams across time zones. ~ Fluent English (C1+), written and spoken.

Experience as the first or sole IT hire at a scale-up, building IT foundations from scratch.

Experience integrating IT environments post-acquisition (tenant migrations, identity consolidation). Spanish, German, and/or Portuguese language skills. High-impact role with group-wide ownership of internal IT. Flexible working and a high-trust, direct feedback culture. Qualified applicants are considered without regard to age, gender, ethnicity, sexual orientation, disability, religion, or other protected characteristics.

📌 ICT Manager (La Plana)
🏢 ParkHelp Technologies
📍 La Plana