30 jul
|
Ionik Tech
|
Madrid
Ionik Tech is seeking an SMO Incident Coordinator to join a dynamic IT operations team in Málaga. You will act as the communications hub for incidents and service requests, coordinating initial responses and swarm support with Tier-2/3 teams.
You will monitor events, acknowledge alerts, document issues, and escalate when required, ensuring clear updates to stakeholders and adherence to processes. English fluency is essential, with a focus on customer service and rapid problem solving.
📌 Incident Response Coordinator | Fast-Paced IT Ops (Madrid)
🏢 Ionik Tech
📍 Madrid