Job Summary As a KYC Analyst, you will daily execute operational KYC processes while maintaining compliance with regulations and adherence to SLAs. Responsibilities include onboarding new clients, performing periodic reviews, updating and remediating existing KYCs. You will be in daily contact with business teams, compliance and other operational teams.

Key Responsibilities

Daily Operations

Process new onboarding client KYC.

Conduct periodic reviews and update customer records, escalating suspicious or complex cases.

Remediate potential customer data gaps.

Perform KYC ticketing support.

KYC Knowledge Sharing

Assess and manage customer‑related risks by implementing rigorous KYC controls. Recommend corrective actions or mitigations for identified risks.

Take responsibility for updating operating processes as needed and address knowledge gaps within the team through targeted training, support, and onboarding of new team members.

Share KYC knowledge with other teams, particularly the Go‑to‑Market team, to foster alignment and understanding across the organization and streamline collaboration and operations.

What You Need To Succeed Experience and Background

2-3 years of experience in KYC/KYB operations, compliance, or banking back‑office

KYB (business onboarding) is mandatory

Ideally previous experience in Fintech

Certifications such as CAMS or equivalent is a plus

Core Competencies

Knowledge of KYC/AML‑FT regulations and evolving compliance requirements

Rigour and process‑oriented approach with attention to detail





Customer‑centric mindset while maintaining regulatory compliance

Problem‑solving skills with ability to escalate appropriately

Excellent organization to manage multiple different cases and meet SLAs

Comfortable working in a fast‑paced environment, managing stress, and prioritizing competing cases

Communication

Fluent in English, French or Spanish is a plus

Strong written and oral communication

Critical Success Factors

Quality focus: Ability to maintain high standards while meeting SLAs

Adaptability: Comfortable with evolving regulations and processes

Collaborative approach: Effective coordination with Go‑to‑Market, Product, and Compliance teams

Continuous learning: Proactive in staying updated on regulatory changes

Benefits

Adaptable on‑site policy: 4 days per month remote (non‑accumulative) and 3 full weeks remote per year (non‑consecutive)

Lunch 60% funded by Spendesk (Swile Card)

Alan Premium health insurance A Gymlib pass to let off steam after a productive day at work

Access to Moka.care for emotional and mental health wellbeing

Latest Apple equipment

Great office snacks to fuel your day A positive team to work with daily!

Diversity & Inclusion At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

📌 KYC Analyst (Madrid)
🏢 Spendesk
📍 Madrid