Ingram Micro European Services is seeking a Lead Technical Support Engineer to act as the senior technical leader within the support organization. You will drive issue resolution at scale, mentor engineers, and partner with Product and Engineering to improve platform stability. The role emphasizes shift-left initiatives, self-service enhancements, and AI-enabled workflows to reduce MTTR and boost customer satisfaction. Based in Spain, you will influence across integral teams.
📌 Lead Technical Support Engineer – Cloud & AI Innovation (Santander)
🏢 Ingram Micro European Services
📍 Santander
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