Luxury Automotion Expert - Spanish & English - Madrid Madrid, Spain, ES : Join Us Customer Service Agent with Spanish & English Foundever is expanding and we are looking for Customer Service Agents to join an exciting automotive project, based at our Madrid offices. Your main responsibilities - Provide multi-channel customer support.
- Handle customer inquiries, requests, and incidents efficiently.
- Deliver an excellent customer experience in line with brand standards.
What we offer - Permanent contract.
- Full-time position (39 hours per week).
- Rotating schedule from Monday to Friday, between 7:50 a.m. and 8:00 p.m.
- Gross annual salary: €22,100 (language bonus included).
- Additional bonus of up to €400 gross per month for availability outside regular working hours during weekends.
- Paid initial training lasting 3 weeks, from Monday to Friday, 9:00 a.m. to 6:00 p.m.
- Training start date: 03/08/2026.
- A stable role within a general, people-centered company.
Requirements - Previous experience in customer service.
- Native or bilingual Spanish.
- Advanced level of English (minimum C1).
- Portuguese language skills are a plus.
- Customer-oriented mindset and good digital skills.
Work location - On-site position at our Madrid offices: Paseo Imperial 14, 28005 Madrid. Start date - 03/08/2026. At Foundever, we invest in you We support your professional and personal development through a comprehensive well‑being approach:
- Move Well: workout routines and healthy habits - Eat Well: nutritional content and practical guides - Live Well: work‑life balance, mindfulness, and stress management - Do Well: social impact initiatives and volunteering Create your best moments. Join #FoundeverLife. The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV. Watch this video to get a sneak peak of the job in action
📌 Luxury Automotion Expert - Spanish & English - Madrid
🏢 Sitel
📍 Madrid