As an Account Manager, you will be responsible for retaining revenue and identifying upsell opportunities within your customer base. This role combines account management and customer success, ensuring customers achieve measurable ROI from our products. The AirDNA Account Manager is a driven professional with strong commercial acumen, strategic thinking, and collaboration skills, dedicated to driving business growth and customer satisfaction.

Provide product & stakeholder training: keep clients informed on product updates and provide necessary training to key stakeholders for effective platform use. Full proficiency in English (native or fluent), both verbal and written. ~Account management experience is a plus, but not required. ~ Strong commercial mindset and interest in sales, with the ability to learn quickly how to manage renewals, identify upsell opportunities, and handle customer objections effectively. ~ Proactive mindset with strong ownership of customer health, identifying high‑risk accounts early and taking steps to support retention. ~ Comfortable with data: experience in or an eagerness to learn how to interpret and explain data to support customer decisions, and deliver meaningful value throughout a partnership with a customer.



~ Indefinite contract ~36 holidays per year ~150 EUR monthly on Cobee card for public transport, daycare, pension plan, restaurants and health insurance ~ Health insurance with AXA (Vision + Dental included) ~ Language lessons with Preply (Catalan – French – Italian – Spanish) ~ Fun and sunny office with big terraces ~ Dog‑friendly office All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. AirDNA seeks to attract the best‑qualified candidates who support the mission, vision and values of the company and who respect and promote excellence through diversity.

Upon request, AirDNA will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to AirDNA or a threat to these individuals, others in the workplace or the company as a whole. By applying for the above position, you will confirm that you have reviewed and agreed to our Data Privacy Notice for Applicants. #

📌 Manager-Account Manager (Madrid)
🏢 JobFlurry
📍 Madrid