Nômade Temple Ibiza - Front Desk Supervisor (Madrid)

Nômade Temple Ibiza - Front Desk Supervisor (Madrid)

30 jul
|
Nômade Temple Ibiza
|
Madrid

30 jul

Nômade Temple Ibiza

Madrid

About Nômade Temple Ibiza Nômade Temple Ibiza is more than a destination—it is a sanctuary where nature, community, and conscious living come together. Inspired by the island’s bohemian spirit, we blend hospitality with wellness, gastronomy, music, and culture to create meaningful and elevated experiences.

Your role As a

Front Desk Supervisor , you will oversee the daily operations of the Front Office, ensuring an exceptional guest experience from arrival to departure. You will lead the reception team, support daily operations, and ensure the highest standards of service, efficiency, and hospitality are consistently delivered.

You will play a key role in creating memorable first and last impressions while inspiring your team to deliver excellence every day.

What you will do

Supervise daily Front Desk operations and ensure smooth service flow

Lead, support, and motivate the Front Office team during shifts

Ensure exceptional guest service throughout the guest journey

Handle guest requests, complaints, and special requirements professionally

Coordinate with Housekeeping, Reservations, Concierge, and other departments

Monitor check-in and check-out procedures to ensure efficiency and accuracy

Support staff training, coaching, and performance development

Ensure compliance with brand standards, policies, and operational procedures

Assist with reporting, scheduling, and daily administrative tasks

Resolve operational challenges while maintaining a positive guest experience

Who we’re looking for





Experienced hospitality professional with a background in Front Office operations

Passionate about delivering outstanding guest experiences

Strong leadership skills with a hands‑on approach

Excellent communication and interpersonal abilities

Highly organized with exceptional attention to detail

Ability to perform under pressure in a fast‑paced environment

Positive, proactive, and solution‑oriented mindset

Strong team player with natural leadership qualities

Requirements

Previous experience as a Front Desk Supervisor or similar leadership role

Strong knowledge of Front Office operations and guest service standards

Experience with Property Management Systems (PMS)

Leadership and team management experience

Fluent English and Spanish

Valid EU / Ibiza work permit

Why join us? At Nômade, hospitality is not just operations—it is connection, emotion, and experience. You will be part of a dynamic and inspiring environment where excellence, authenticity, and teamwork come together to create unforgettable moments for both our guests and our people.

Equal Opportunity Commitment At Nômade Temple, we are committed to ensuring a fair, inclusive, and respectful environment for all. We provide equal opportunities in our recruitment process and guarantee fair treatment regardless of gender, race, ethnicity, nationality, religion, age, disability, sexual orientation, or any other protected characteristic. All hiring decisions are based on merit, qualifications, and alignment with our values.

📌 Nômade Temple Ibiza - Front Desk Supervisor (Madrid)
🏢 Nômade Temple Ibiza
📍 Madrid

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