Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is adecuado for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian‑speaking customers, ensuring their needs are met promptly and effectively.

Key Responsibilities

Deliver exceptional customer support to Norwegian‑speaking customers via phone, email, and chat

Assist customers with inquiries regarding products, orders, and account management

Effectively resolve complaints and issues to enhance customer satisfaction

Maintain accurate records of customer interactions and feedback

Collaborate with internal teams to resolve complex customer issues as needed

Stay updated on product information, promotions,



and company policies to provide accurate assistance

Requirements

Fluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plus

Experience in customer support or related roles, preferably within e-commerce or retail

Excellent communication and interpersonal skills focused on customer satisfaction

Ability to multitask and work efficiently in a dynamic environment

Familiarity with customer support software and platforms is advantageous

Willingness to learn and adapt to new processes and technologies

Strong organizational and detail‑oriented skills

Benefits

Competitive Monthly Salary

Relocation Package

Fully Paid Training

Health Insurance

And Much More..

📌 Norwegian Customer Support Representative - Benalmadena (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid