Location: Barcelona, Spain

At Convermax, we’re developing a powerful search engine tailored for online auto parts stores. We’re looking for a Product Support Engineer to join our team and help deliver exceptional customer support. This role requires a unique blend of strong communication skills and technical expertise—you’ll be assisting customers by directly troubleshooting, debugging, and fixing code issues.

We work with JavaScript/React/Redux on the client side and C#/.Net on the server side in a complex, high-performance distributed architecture that counts milliseconds. Around 500,000 users rely on our service every day.

Responsibilities

Manage technical inquiries and support requests via email.

Troubleshoot and resolve straightforward issues in C# and JavaScript code.





Escalate complicated cases to the development team when needed.

Keep customers informed on the status and progress of their requests.

Requirements

Proficiency in English.

Experience with C# and .Net on the backend.

Web development skills in HTML, JavaScript, and CSS.

Customer-focused with excellent communication skills.

Comfortable working in an office setting.

What We Offer

Competitive salary.

Adaptable working hours.

An opportunity to contribute to cutting-edge technology as part of a skilled and collaborative team.

If you’re passionate about software, auto parts, and customer support, we’d love to hear from you!

📌 Product Support Engineer (C# / JavaScript) (Madrid)
🏢 Convermax
📍 Madrid