The Kardex Group is a general leader in dynamic storage, retrieval, and distribution systems. With over 3,000 employees worldwide, we design and deliver logistics solutions that drive efficiency across industries, from manufacturing to retail and administration. Join us as Aftermarket Sales Manager and take ownership of expanding our service and maintenance contracts across Spain and Portugal.

Location: Madrid area (1 day/week in office, remaining days on customer sites).

Responsibilities

Promote and sell service contract modifications and technical upgrades

Prepare quotations for upgrades, parts kits, and relocations in collaboration with Area Managers

Advise customers on efficiency improvements and material flow optimization

Manage and develop Key Accounts, ensuring satisfaction across all stakeholders

Follow the sales process, including CRM updates and timely follow-ups

Visit customers to present service offerings and upgrade solutions

Report weekly activities and contribute insights to lessons‑learned discussions

Collaborate with Area Managers, Back Office, and the Commercial Team to maximize customer satisfaction and opportunities

Work Schedule

1 day per week in the office (Madrid area). Remaining days on‑site with customers. Extensive travel across Spain (70%) and Portugal (30%).

Profile

Experience in a service‑oriented B2B environment

Basic marketing skills for service sales





Strong customer focus and business mindset

Methodical, good time management

Thrives in environments that value cooperation, knowledge‑sharing, and joint problem‑solving

Willingness to travel extensively

Valid driving license

English CEFR B2 (Upper Intermediate)

Technical bachelor’s degree or equivalent practical experience

Business degree or equivalent experience

Knowledge of SPIN Selling, Miller Heiman PSS, or Trusted Advisor (Level 3)

Mechanical background is an advantage

Tools & Software

Microsoft Office, Internal CRM and service software tools.

What we offer

Professional growth in an innovative, international environment

Knowledgeable, supportive team to collaborate with

Opportunity to make a tangible impact on customer operations and satisfaction

Competitive salary, commission and benefits

Standard employment conditions for Spain

Working with Kardex Automated storage solutions are high‑tech. The basis for this is our genuine high‑quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry4.0 and digitalization to offer our customers an excellent all‑around service.

📌 Sales Manager Aftersales Iberia (Madrid)
🏢 Es1 Kardex Sistemas
📍 Madrid