SDM | Service Delivery Manager | Infra | Security | French | Barcelona | Hybrid Recruiter & Co-Founder at Talent-R - Connecting Communities Company:

Talent-C

Location: Barcelona, Spain – Hybrid (1–2 days per week in the office)

Industry: Insurance (Multinational)

Job Function: Project Management and Information Technology

We are looking for a

Service Delivery Manager to join our

Integral IT Operations team. This role will be responsible for defining, implementing, and governing Service Management practices across the organization, ensuring consistent delivery of services to regional IT teams and applications teams. The ideal candidate will bring strong expertise in ITIL, Agile, and Cloud environments,



with a proven track record of leading teams in an international context.

Key Responsibilities

Define and implement Service Management practices across the organization

Govern Service Management to ensure consistent delivery of services

Lead teams in an international environment

Collaborate with regional IT and application teams

Required Skills

Required technical skills: ITIL

Optional technical skills: Azure DevOps

Background and experiences: Large matricidal organizations

MUST: Fluent French + English & Spanish

Seniority Level Mid‑Senior level

Employment Type Full‑time

📌 SDM | Service Delivery Manager | Infra | Security | French | Barcelona | Hybrid | (Madrid)
🏢 Talent-C
📍 Madrid