SoftServe is a global digital solutions company headquartered in Austin, Texas, with 2,000+ projects across the USA, Europe, LATAM, and APAC. We are a high-impact, cross-functional team driving digital transformation for Fortune 500 clients.

Our client is a leading integral fashion retailer, operating in 200+ online and 90+ offline markets worldwide.

We are looking for a

Senior Business Analyst to help shape the product vision, strategy, and roadmap for enterprise-level digital solutions, working with a modern tech stack and delivering measurable business value.

Please note that this is a hybrid role, requiring attendance in the office at least twice per week.

IF YOU ARE An experienced Business Analyst with a strong understanding of Agile and Scrum practices

Confident in defining and communicating product vision and strategy

Skilled in backlog management, prioritization techniques, and roadmap planning

Experienced in translating business needs into clear, actionable user stories and acceptance criteria

Strong in stakeholder management and expectation alignment

Comfortable working with cross-functional teams (engineering, design, business)





Data-driven and capable of making informed product decisions A proactive, result-oriented decision-maker A strong communicator and negotiator

AND YOU WANT TO

Define product vision and long-term strategy

Manage and refining product backlog

Prioritize features based on business value and customer impact

Collaborate closely with development teams to ensure clear requirements

Communicate with client`s management regarding roadmap, scope, and delivery expectations

Drive discovery activities and validating product hypotheses

Analyze user feedback and product performance metrics

TOGETHER WE WILL

Have an individual career path for professional development and career growth

Boost leadership skills with managerial competencies with leadership-development programs that enable emerging and mature leaders to deliver more value

Work with a diverse team of professionals in a collaborative enterprise environment

Care about your initiatives - we are open to them, just come and share your ideas

Take part in internal and external events where you can build and promote your brand

📌 Senior Business Analyst (Madrid)
🏢 SoftServe
📍 Madrid