Nuitée in Barcelona is seeking an experienced Customer Service Team Lead to guide and develop our growing Customer Service operation. You’ll lead a team of representatives and supervisors, drive continuous improvement, and ensure an outstanding experience for VIP clients with bookings and changes.
The role requires at least 4 years in customer service with 3 in leadership, strong English communication, and a hands-on, collaborative approach to align with integral operations from your local office.
📌 Senior Customer Service Team Lead — Elevate VIP Experiences (Madrid)
🏢 Nuitee
📍 Madrid