Infinni is seeking a Senior Customer Support Agent to join our European team, addressing non-technical and technical inquiries in English via chat (Intercom). Based in the Canary Islands, you will resolve issues, maintain high customer satisfaction, and collaborate with cross-functional teams to improve processes.
You’ll participate in trainings, contribute to documentation, and evolve with new features. The role requires a Bachelor’s degree and 2+ years in B2B SaaS support, with experience in
📌 Senior Customer Support Specialist – Remote (Canary Islands) (Madrid)
🏢 INFINNI
📍 Madrid
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