Sonova in Alicante, Kingdom Of Spain, is seeking a Senior Manager Customer Experience Operations to lead end-to-end transformation across the order management lifecycle and deliver a seamless customer experience.
You will partner with Business, IT, Digital and eCommerce teams to translate strategic priorities into scalable operational solutions, drive data quality and standardization, and influence stakeholders across international markets.
📌 Senior CX Ops & Transformation Lead (Hybrid) (Madrid)
🏢 Sonova
📍 Madrid