How you'll make an impact Provide technical support to merchants during their implementation of Checkout.com payment processing technology Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents) Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations,



or post-implementation support Interact with the Product teams to pinpoint improvement ideas Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions Ability to multitask with multiple projects and integrations of customers Maintain/update existing libraries/plugins used in integrations Qualifications Technical support experience in a Tech/FinTech company Have payments experience would be advantageous Understanding of API, REST, webhooks and logs is required Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C# Experience with Node.js, React is a plus Knowledge in iOS/Android is a plus Excellent communication skills, ability to build and maintain strong relationships Ability to work in a customer-focused and target-driven environment Fluency in Spanish and English. Any other languages are a plus

📌 Senior Specialist, Implementation Engineer - Spain (Madrid)
🏢 JobFlurry
📍 Madrid